Civil Lines Hotel Galaxy Building Ground Floor P Square Mall
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veda restaurant
1000 ft
163/144
Cafe Elchico
2100 ft
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1200 ft
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Coffee Calling
1400 ft
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Cafe BigBoxx
1600 ft
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1700 ft
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1800 ft
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Celebrations
2400 ft
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Satkar Laudge
3000 ft
4
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.0
Location
8.0
Service
5.0
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
Daniel
United States of America,
March
2025
6.6/10
I had a decent stay at Galaxy in Prayagraj, thanks to its great location near the Civil Line bus stand, which made getting around super easy. However, I found my room to be quite small for the price I paid, and the food options were pretty pricey too. Overall, it's manageable for a short visit, but I expected a bit more comfort given the room tariff.
Rooms
6.0
The room was clean but really small; I've seen bigger rooms in the same price range.
Service
5.0
The staff seemed a bit clueless about good service and could definitely improve their hospitality skills.
Location
8.0
Location is great—super close to the main bus station and center of town.
Dining
5.0
Dining was okay, but everything felt way too expensive for what was offered.
Facilities
5.0
Valet parking was available, but I really missed having basics like an electric kettle in the room.
Lewis
United States of America,
February
2025
6.6/10
I had a mixed experience during my stay at Galaxy in Prayagraj. The location is quite convenient, being close to the civil lines bus stand, but the rooms were disappointingly small for the price. Service was hit or miss, with some staff being friendly while others seemed a bit lost. If you're just looking for a short stay, it could work, but I expected more given the room tariff.
Rooms
6.0
The rooms were clean, but really small. I’ve rarely seen such tiny rooms at this price point.
Service
5.0
Service was a bit inconsistent. Some staff were helpful, but others seemed clueless about providing good service.
Location
8.0
The location is great, right next to the bus stand and close to the town center, making it easy to explore.
Dining
5.0
Dining options felt limited and overpriced. I found the food to be quite costly for what was offered.
Facilities
5.0
Facilities include valet parking, but I really missed having an electric kettle or coffee maker in the room considering the high room rates.
Lynn
United States of America,
November
2024
5.8/10
I had a mixed experience during my stay at Galaxy in Prayagraj. The location is fantastic, right next to the Civil Line bus stand, making it easy to explore the area. However, the rooms were surprisingly small for the price, and the food was quite expensive. The overall service was adequate but left a bit to be desired. 🌟
Rooms
6.0
The rooms were very clean, but honestly, they were incredibly small. I've never seen rooms this tiny at this price point.
Service
5.0
The staff were friendly and had a decent knowledge of the area, but it felt like they lacked experience in providing hotel service.
Location
8.0
The location is a standout feature; it's very close to all the main attractions and right next to the bus station.
Dining
5.0
Dining options included some nice fresh croissants, but the prices were quite steep for the food provided.
Facilities
5.0
Valet parking was available, which was a nice touch, but I expected more basic amenities in the room for the price.
Carl
United States of America,
November
2024
5.6/10
During my stay at Galaxy in Prayagraj, I found the location to be very convenient, just near the Civil Line bus stand. However, the rooms were quite small, and the food was expensive. Room service was okay, but I felt that for the high room tariff, some basic amenities like an electric kettle should have been provided.
Rooms
6.0
The rooms were clean but quite small, which I found disappointing given the price range.
Service
5.0
While the staff were friendly, it felt like they lacked experience in hotel management and service.
Location
8.0
The location is great, being close to the bus station and in the heart of the town.
Dining
5.0
Dining options were limited and costly; I wish there were more reasonable choices.
Facilities
6.0
Basic facilities like valet parking were available, but it would have been nice to have more amenities.
Aaron
United States of America,
November
2024
5.6/10
I had a decent stay at Galaxy Hotel, though there were some bumps along the way. The location was super convenient, right by the Civil Line bus stand, which was a big plus. However, the rooms were quite small, and the food prices felt a bit steep for what you get. Overall, it's okay for a quick trip if you're not planning on spending too much time in the room.
Rooms
6.0
The room was clean but really small; I've never seen a room so tiny in this price range.
Service
5.0
Service was hit or miss; it felt like the staff didn't have a lot of experience in hospitality.
Location
8.0
Location is great, super close to everything you might want to see or do.
Dining
5.0
The food was pretty costly, making it hard to justify eating at the hotel.
Facilities
6.0
They offered valet parking, but a kettle in the room would've been a nice touch considering the price.
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